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How Common works
  • What is Common?
  • What's included with membership
  • Types of requests we handle
  • Turnaround times
  • What we don't do
  • Website hosting and ownership
Pricing & billing
  • Plans overview
  • How billing works
  • Changing plans
  • Updating your payment method
  • Canceling your membership
  • Refunds
  • Refer a Friend Rewards
Application, onboarding & launch
  • How to apply
  • What happens after you're accepted
  • What we need from you to get started
  • Design and revisions
  • Launching your site
  • Submitting your first update
Account & support
  • Managing your account
  • Dashboard tour
  • Inviting collaborators
  • Notifications
  • Forgot your password
  • Contacting support

How can we help?

Browse guides about the dashboard, the service, and how Common works.

How Common works

What Common is, what's included with your membership, and what's outside our scope.

6 articles

Pricing & billing

Plans, payment, cancellations, and how billing works at Common.

7 articles

Application, onboarding & launch

From applying to Common through launching your finished website.

6 articles

Account & support

Managing your account, collaborators, and getting help when you need it.

6 articles


Contact us

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