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How Common works
  • What is Common?
  • What's included with membership
  • Types of requests we handle
  • Turnaround times
  • What we don't do
  • Website hosting and ownership
Pricing & billing
  • Plans overview
  • How billing works
  • Changing plans
  • Updating your payment method
  • Canceling your membership
  • Refunds
  • Refer a Friend Rewards
Application, onboarding & launch
  • How to apply
  • What happens after you're accepted
  • What we need from you to get started
  • Design and revisions
  • Launching your site
  • Submitting your first update
Account & support
  • Managing your account
  • Dashboard tour
  • Inviting collaborators
  • Notifications
  • Forgot your password
  • Contacting support
Help Center/Account & support

Account & support

Managing your account, collaborators, and getting help when you need it.

Managing your account

Update your name, email, and notification preferences.

Dashboard tour

A quick walkthrough of the main areas of your dashboard.

Inviting collaborators

Add teammates so they can submit updates on your behalf.

Notifications

How we let you know when something needs your attention.

Forgot your password

How to reset your password and get back into your account.

Contacting support

The fastest ways to reach the Common team.

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