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How Common works
  • What is Common?
  • What's included with membership
  • Types of requests we handle
  • Turnaround times
  • What we don't do
  • Website hosting and ownership
Pricing & billing
  • Plans overview
  • How billing works
  • Changing plans
  • Updating your payment method
  • Canceling your membership
  • Refunds
  • Refer a Friend Rewards
Application, onboarding & launch
  • How to apply
  • What happens after you're accepted
  • What we need from you to get started
  • Design and revisions
  • Launching your site
  • Submitting your first update
Account & support
  • Managing your account
  • Dashboard tour
  • Inviting collaborators
  • Notifications
  • Forgot your password
  • Contacting support
Help Center/Pricing & billing

Pricing & billing

Plans, payment, cancellations, and how billing works at Common.

Plans overview

A summary of the Common plans and what each one includes.

How billing works

All plans are month-to-month with no long-term contracts.

Changing plans

How to upgrade or downgrade your membership at any time.

Updating your payment method

How to update the card on file.

Canceling your membership

Cancel anytime. Your site stays live until the end of your billing cycle.

Refunds

Our refund policy in plain language.

Refer a Friend Rewards

Share Common with other small business owners and earn membership credit for every friend who joins.

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